• Packages and passes are non-transferrable, non-refundable, cannot be combined with any other offer and can only be used for the outlined treatment or session. Passes expire 6 months from purchase; packages one year; in some cases a reinstatement fee of $10 per session can be used for an additional 2 months following expiration; this is left to the discretion of the practitioner.
• Missed monthly membership sessions carry over and expire after 3 months of non-use; memberships can be cancelled with 14-days advance notice.
• Written notice must be given to freeze any pass or package; a freeze is offered for up to 90-days.
• Superbills cannot be provided for prompt pay packages. HSA cards accepted.